Frequently Asked Questions

Please browse our frequently asked questions to assist you in placing your order with Block Division. If you need additional help placing your order, contact us, or give us a call at (800) 433-0921.

DO YOU REQUIRE A MINIMUM ORDER AMOUNT?
Yes, our minimum order is $50.00.
ARE PRODUCT DRAWINGS AVAILABLE?
They are! Call Block Division at (800) 433-0921  to request drawings or any of our products.
HOW LONG DOES IT TAKE FOR ORDERS TO BE SHIPPED?
We ship the same day if your order is placed before 1PM CST. All other orders will be shipped within 24 hours.
HOW MANY DAYS WILL MY ORDER SPEND IN TRANSIT?
Please see our shipping chart for more detailed information.
HOW MANY UNITS ARE PACKED PER BOX?
We typically pack 10 units per box.
DO I HAVE PURCHASE 10 UNITS?
No, but your order must meet the minimum of $50.00.
DO YOU OFFER PRE-PAID FREIGHT?
Yes, on all orders $750 or more within the contiguous United States.
DO YOU OFFER ANY ADDITIONAL DISCOUNTS?
Yes, on the purchase of 1000 units or more (products can be combined).
WHAT ARE YOUR PAYMENT OPTIONS?
We accept COD, Credit Card, and ACH payments.  We also have 30 day net and 1% if paid in 10 days for credit approved accounts.
CAN BLOCK DIVISION DROP SHIP?
Yes. Please call us for details.
CAN PRODUCTS BE RETURNED?
Yes, if it is a stock product. Units will be inspected and there will be a 25% restocking charge. We do not accept returns on specialty products: Triple Sheave products, Bolt Blocks, all Stainless products and full assemblies containing bearings. There is a  90 day return policy on all general products and parts. There are no returns on Specialty products and parts
CAN I USE MY OWN UPS NUMBER?
Yes.
CAN BLOCK DIVISION SHIP OUTSIDE OF THE UNITED STATES?
Yes.
CAN BLOCK DIVISION SHIP OVERNITE?
As long as we receive your order by 1PM CST.

Didn't find the information you needed? Please contact us, or give us a call at (800) 433-0921(800) 433-0921.